All features

Your own store, tied to everything else.

Eight themes, a page editor and a checkout made for cash on delivery. Orders land straight in Commstate, with your stock, messages and shipping.

Eight themes, ready to wear.

Try any theme on your own home page before you choose it. Shoppers see nothing until you apply it.

  • Aero, Atelier, Bazaar and Heirloom
  • Keepsake, Mono, Noir and Sprout
  • All eight are free
  • Change colours, fonts and corners
  • Add your logo and an announcement bar
  • Custom CSS if you want it

Drag a page together, and see it as shoppers will.

The editor draws your real shop. Drafts save themselves, and nothing goes live until you press Publish.

  • Drag blocks onto the page
  • Desktop, tablet and phone views
  • Change home, product, cart and checkout pages
  • Share a preview link
  • History, with restore
  • Your own pages at your own addresses

Pages that help people choose.

Your products flow in from Commstate. Shoppers can search, filter and sort, and each product page can answer their questions.

  • Collections with filters and sorting
  • Search across your shop
  • Size guides from the product page
  • Shop the look and shoppable videos
  • Pre-orders and backorders
  • A delivery estimate on the product page

A checkout that asks only what it needs.

Show it on one page or one step at a time. The price is worked out for the shopper's own PIN code before they pay.

  • Cash on delivery and Razorpay
  • Email can be optional
  • Shipping by state or PIN code
  • Free shipping above an amount you set
  • GST the way your invoice prints it
  • Coupons with limits and end dates

Cash on delivery, on your terms.

You decide where cash on delivery is offered, for which orders and at what cost. Shoppers see the reason when it is not available.

  • A COD fee, waived above an amount
  • Set a lowest and highest COD order
  • Block states and PIN codes
  • Offer a discount for paying online
  • Ask risky orders for a phone code
  • Show the fee at the payment step

Accounts with no password to forget.

Shoppers sign in with a code sent to their email. They see their orders and can manage them without writing to you.

  • A 6-digit sign-in code
  • Orders from your checkout, in one place
  • Saved addresses for one-tap checkout
  • A wishlist that follows them
  • Cancel or ask for a return
  • Edit their own details

Reviews from people who really bought.

Only a buyer can review a product. You approve each one before it shows, and you can reply in public.

  • Marked as a verified purchase
  • Shoppers can add photos
  • Approve or reject in bulk
  • Your reply shows under the review
  • A review block for any page
  • Ask for a review by link, if you choose

Shoppers find their own parcel.

A track page sits in your footer on every theme. Shoppers need only the order number and the phone or email on it.

  • No account needed
  • Order page with status and tracking
  • Your WhatsApp buttons open the same order
  • Add a track link to your header
  • A wrong guess shows nothing about the order

See what your shop is doing.

Commstate counts visits itself, with a cookie notice for shoppers. See where people drop off, and what they searched for.

  • From a product view to an order
  • Where visitors came from
  • Best sellers and most viewed products
  • A cookie notice in your theme's colours
  • Add Google Analytics, Tag Manager or Meta Pixel

And the small things that matter.

  • Your own domain

    Serve the shop on your domain, or on your commstate.app address.

  • Policy pages

    Six pages with templates to start from, including refund and privacy.

  • Menus

    Header and footer menus, three levels deep.

  • Media library

    Upload your pictures once and use them anywhere.

  • Cart recovery

    A ready workflow emails shoppers who left a basket.

  • Orders in one place

    Store orders land in Commstate with your other orders.

  • Stock stays right

    A cart will not sell an option that has gone.

  • Usage alerts

    See data and storage used, with a warning at 80%.

Common questions

Which plan includes the storefront?

Starter includes your own storefront domain. Cart recovery emails run on workflows, which come with Growth and up.

Do I have to leave Shopify or WooCommerce?

No. You can keep your store there and connect it. The storefront is there if you want your own.

Do the themes cost extra?

No. All eight themes are free and already yours.

Can shoppers pay online?

Yes, through your own Razorpay account. Cash on delivery sits beside it, or you can switch online payments off.

Can I sell without a shopper account?

Yes. Shoppers can check out without one, and with your setting on, a name, phone and address are enough.

Try it on your next order.

Connect your store and let one order run through. 14 days free, no card.